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lundi 18 août 2014

Yelp Adds New Video Feature To Their Website Via Phone App

By Josiah Bashir


Now anyone checking out Yelp has another way to communicate their reviews, through video! That's right, Yelp has added the platform of video to their website where you can view 3-12 second video reviews. In the past all you could get were text reviews and some pictures, but now it will be more interactive with the video feature!



If you are someone who needs to read reviews about a particular business then you will really love this new video feature on Yelp. Now you will be able to see what type of atmosphere and ambiance a restaurant has before you even step foot in the place. You can see whether or not it is kid friendly, or perhaps you are looking for a place that is a bit more romantic? Now you can see all of that when you check out video reviews on Yelp!

Another great example of video helping consumers is in the way of consumer service. Many times people post negative interactions with a business but you never know exactly what happened because you weren't there. Now with video, users can see right in front of them what the customer service is like and how the business handled it, especially if it was a negative interaction. Likewise, if a user can post a positive video of their experience and really highlight the good parts of the business.

Video review is great in so many different ways with the most important being you can see the place before going. Consumers will show you exactly what you can expect which can only help make your decision much easier. In the past it was just pictures, which were great, but now it will be even better with video!

The new Yelp video feature will be an amazing feature of this website. In the past all we had were text based reviews with a few pictures sprinkled in, but now the video feature will be able to show you exactly what kind of atmosphere you can expect.

Right now there is only an app available for the iPhone but soon one will be on the market for Android. No specific date for the Android roll-out as of yet, but keep a look out because it should be appearing very soon thanks to the popularity of videos. The best part about having videos is that business can really present themselves in a good light if they go the extra mile to do so. Now consumers can show what their businesses are like, so it is up to these establishments to always provide the best possible customer service. The last thing any business would want is to have one of their employees looking bad on video.




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